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Frequently asked questions.
Everything you need to know before you claim a spot, choose an ink, or join us live.
How does the updated rarity tier system work?
Your verified live break entries determine your tier. Spending rank and weekly attendance are no longer requirements. Iconic is a manual community honor, never an automatic promotion.
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UncommonWhite Book1st live break entered.
RareBronze Triangle5+ breaks entered.
Super RareSilver Diamond10+ breaks entered.
LegendaryGold Pentagon20+ breaks entered.Priority queue opening on stream.
EpicRainbow Fan45+ breaks entered.24-hour early access to claim spots in highly anticipated drops or Mega Breaks before the public.
EnchantedRainbow Hexagon75+ breaks entered.Unlock a permanent member-exclusive discount code, such as 5% off all breaks.
IconicOriginal rainbow circleManually awarded only.The absolute highest tier, reserved for our legendary stream moderators and the Mount Rushmore of Love & Lorcana supporters.
Early-access reservations and member discount redemption are being configured separately in our shop. No automatic checkout discount is active through this tier guide.
See your rarity progress →What services do you offer?
We host live Pack Battles and Color Breaks. We also offer single packs, unique merch, and family-friendly entertainment.
What is a Pack Battle?
A Pack Battle is a live, interactive Lorcana experience. Each participant purchases a spot with a set number of sealed booster packs, which we open live on stream. The highest-value card wins the battle and an extra pack.
What is a Color Break?
A Color Break is a live Lorcana format where participants purchase a specific ink color instead of individual packs. We open the break live, and you receive every card pulled in your chosen ink.
How does it work?
All packs in the break or battle are opened live on stream. The cards from your assigned color or packs belong to you, and each participant receives the same number of packs for that event.
Is there a refund policy?
Once packs are opened, there are no refunds. All cards pulled belong to the buyer.
What makes Love & Lorcana different?
Community first, not volume first. We focus on fair formats, fun battles, and real interaction—not rushing through breaks. Everyone gets the same attention whether you buy one spot or ten.
Where can I sign up for the newsletter?
Use the official Love & Lorcana newsletter form for weekly Lorcana news, drop announcements, and restock alerts.
How do I get a spot?
Visit the shop and purchase any available Pack Battle or Color Break. Check the Live Now category to see which events are currently filling.
How do giveaways and promotions work?
Giveaways are announced live or on our social platforms. Any eligibility requirements—such as following, commenting, or purchasing—will be clearly stated.
Redeem a giveaway →How does shipping work?
We take pride in fast handling, usually within one to two business days after the stream. Carrier transit times can vary.
What if there’s an issue with my order?
If something doesn’t look right, please contact us directly. We’ll always review concerns fairly and professionally.
How do I join the community?
Come say hello through our social hub, watch us live on Kick, or join the conversation on Discord.
Still wondering?